Air Freight
Speed without surprises. Every flight, tracked. Every handoff, verified. Every delay, alerted before it costs
Ocean Transport
Oceans without obfuscation. Every container mapped. Every port clock watched. Every rollover flagged before it becomes your problem.
Chain Wise Logistics moves ocean freight across all major shipping lines and 300+ global ports. No more weeks of silence. No more "vessel arrived — container somewhere else." Just live vessel tracking, demurrage alerts, and single-bill continuity from port of loading to final door.
What ocean freight moves best with Chain Wise:
- Full container load (FCL) and less-than-container load (LCL)
- Oversized and project cargo
- Breakbulk and roll-on/roll-off (RoRo)
- Temperature-controlled reefers
- Hazardous materials (IMDG certified)
- Retail consolidation and wholesale goods
- Automotive and heavy machinery
Features that navigate complexity:
- Live AIS vessel tracking with predicted arrival vs. actual
- Demurrage and detention clock with early warnings
- Port congestion dashboard updated hourly
- Automated rollover alerts with rebooking assistance
- Single Bill of Lading across ocean + drayage + rail
- Customs bond and entry filing coordination
- Container dwell time monitoring at terminal
- Proof of loading with seal number photo verification
The Chain Wise ocean advantage:
Standard ocean tracking goes dark once the vessel leaves the berth. Chain Wise stays lit. Satellite AIS data shows your container’s vessel at every nautical mile. If port congestion builds, you receive re-routing options before your ship queues. If demurrage free time is expiring, an alert fires with 48, 24, and 12-hour warnings.
For LCL shipments, Chain Wise consolidates visibility across multiple containers. You see your pallets, not just the master bill. For FCL, door-to-door tracking includes chassis availability and terminal wait times — two hidden killers of ocean transit predictability.
Transload is seamless. Ocean to rail. Rail to truck. No handoff gaps. No finger-pointing. One chain. One responsible party.
Flat-rate LCL. Transparent FCL. No peak season surcharge surprises.
What makes Chain Wise Logistics different from standard freight forwarders?
Chain Wise Logistics provides one unified dashboard, one bill of lading, and live tracking across air, land, sea, discreet, and pet freight. No siloed systems. No phone tag. Just complete chain-of-custody visibility.
How quickly can I get a quote?
Quotes are generated instantly through the online form. For complex or high-volume shipments, a logistics specialist responds within two business hours.
Do you handle international customs clearance?
Yes. Chain Wise Logistics manages all documentation, tariff classification, and broker coordination for cross-border shipments. Customs pre-clearance is available for air and sea freight.
Is my shipment insured?
Base coverage is included. Additional cargo insurance is available at checkout for declared value. Discreet and high-value shipments receive enhanced coverage by default.
How do I track my pet during transport?
Live biometric and environmental tracking is provided via a private client link. Temperature, stress indicators, location, and handler notes update in real time.
What does “discreet freight” actually mean?
Unmarked packaging, restricted-access handoffs, encrypted chain-of-custody logging, and two-person validation for high-value or sensitive items. No external branding. No unnecessary personnel.
Can you handle temperature-sensitive pharmaceuticals?
Yes. Active and passive temperature-controlled containers are supported. Continuous logging with exception-based alerts. Full GDP-compliant documentation available.
What happens if my shipment is delayed?
Proactive exception alerts are sent immediately. A Chain Wise resolution specialist is assigned to reroute, escalate, or compensate according to your service level agreement.
Do I need a contract to use Chain Wise Logistics?
No. Single shipments, volume commitments, and enterprise contracts are all supported. No long-term obligation for first-time clients.
How do I file a claim for lost or damaged freight?
Claims are submitted directly through the dashboard. Proof of condition at pickup and delivery is automatically archived. Most claims are resolved within ten business days.