Ocean Transport
Oceans without obfuscation. Every container mapped. Every port clock watched. Every rollover flagged before it
Air Freight
Speed without surprises. Every flight, tracked. Every handoff, verified. Every delay, alerted before it costs you.
Chain Wise Logistics moves air freight across 200+ carriers and 1,200 airports worldwide. No tarmac black holes. No “we’ll call you back.” Just live visibility from tender to touchdown.
What air freight moves best with Chain Wise:
- Time-critical components
- Pharmaceutical and temperature-sensitive cargo
- High-value electronics and luxury goods
- Perishables and fresh food
- Emergency relief and medical supplies
- Aerospace and automotive parts
Features you won’t fly without:
- Real-time air waybill tracking
- Automated customs pre-clearance
- Live exception alerts via SMS and email
- Temperature and humidity logging
- Priority lane booking at congested hubs
- Proof of flight and proof of transfer
The Chain Wise air advantage:
Most air freight providers stop tracking at departure. Chain Wise tracks every transfer, every warehouse scan, every last-mile handoff. If a connecting flight changes, you know before the cargo does. If a temperature threshold breaches, you act in minutes, not hours.
Pricing that makes sense:
Competitive rates with no fuel surcharge games. What we quote is what you pay.
What makes Chain Wise Logistics different from standard freight forwarders?
Chain Wise Logistics provides one unified dashboard, one bill of lading, and live tracking across air, land, sea, discreet, and pet freight. No siloed systems. No phone tag. Just complete chain-of-custody visibility.
How quickly can I get a quote?
Quotes are generated instantly through the online form. For complex or high-volume shipments, a logistics specialist responds within two business hours.
Do you handle international customs clearance?
Yes. Chain Wise Logistics manages all documentation, tariff classification, and broker coordination for cross-border shipments. Customs pre-clearance is available for air and sea freight.
Is my shipment insured?
Base coverage is included. Additional cargo insurance is available at checkout for declared value. Discreet and high-value shipments receive enhanced coverage by default.
How do I track my pet during transport?
Live biometric and environmental tracking is provided via a private client link. Temperature, stress indicators, location, and handler notes update in real time.
What does “discreet freight” actually mean?
Unmarked packaging, restricted-access handoffs, encrypted chain-of-custody logging, and two-person validation for high-value or sensitive items. No external branding. No unnecessary personnel.
Can you handle temperature-sensitive pharmaceuticals?
Yes. Active and passive temperature-controlled containers are supported. Continuous logging with exception-based alerts. Full GDP-compliant documentation available.
What happens if my shipment is delayed?
Proactive exception alerts are sent immediately. A Chain Wise resolution specialist is assigned to reroute, escalate, or compensate according to your service level agreement.
Do I need a contract to use Chain Wise Logistics?
No. Single shipments, volume commitments, and enterprise contracts are all supported. No long-term obligation for first-time clients.
How do I file a claim for lost or damaged freight?
Claims are submitted directly through the dashboard. Proof of condition at pickup and delivery is automatically archived. Most claims are resolved within ten business days.